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What Is HoodQ and how does it work?

Who Is HoodQ?


HoodQ is on a mission to help real estate agents provide extra value to their clients without requiring them to invest extra time. We are the largest provider of curated address and neighbourhood reports in Canada with reports customized to specific address for 10.3 million Canadian addresses. We also have the world's largest Parks & Rec database for North American addresses. To see the areas we cover, please click here. We are a Canadian company based in Toronto, Ontario. You can learn more about us here.




What kinds of data is included in HoodQ reports?


HoodQ reports focus on the data sets that homebuyers are most interested in when considering a new home. Each HoodQ Address Report™ and HoodQ Detailed Report™ provides the following data:

SCHOOLS - closest Elementary, Middle and High Schools. We include assigned schools (attendance zones) for the addresses that fall within a School District Board that has provided HoodQ with their catchment data. In Canada, the scores come from Fraser Institute and in the U.S., the school ratings come from Great Schools.
PARKS & REC - we not only include the closest parks, we include the facilities within the parks to allow homebuyers to match homes with their aspired lifestyle. TRANSIT - the nearest rail (subway, LRT) and the nearest street transit (bus, streetcar) where available. SAFETY - keeping the reports as a positive marketing piece for you, we avoid crime ratings and instead, include the closest hospital, fire station and police station. CONVENIENCE - the nearest daily amenities such as coffee shops, grocery stores, gas stations, etc. HoodQ School Reports™ are one-page reports specific to an exact address. Each report displays the Public and Catholic Schools -- including the designated catchment schools, Private, Alternative and Special Education Schools.




As a real estate agent, what benefits do I get from a HoodQ subscription?


Whether you’re already marketing yourself as a neighbourhood expert but aren’t seeing the results you’d hoped – or you’re looking for a faster and easier way to stand out from the crowd – you can use HoodQ to take your neighbourhood marketing to the next level. Impress More Clients Show your clients what you know about their address through beautifully designed reports – created in seconds. You can create reports for any address simply by typing the address into the HoodQ search bar.

Win More Listings Use HoodQ Reports for all your listing presentations to instil more confidence and value in the service you provide. The reports are available for any address, not just listing addresses. Gain More Referrals Once you create your HoodQ profile, your photo and contact information is automatically displayed on every report you generate. Share your personalized reports freely. Be seen as the agent that goes the extra mile.




What is included with a HoodQ subscription?


All HoodQ plans include:

  • HoodQ Address Reports™, HoodQ Detailed Reports™ and HoodQ School Reports™ for every address within the coverage area.
  • A search bar to create reports for ANY address in your area – it's not just for properties that are already listed.
  • Your contact information and photo automatically featured on every page of every report.
  • Unlimited number of searches and unlimited number of reports.
  • Unlimited saving, printing and sharing of your reports.
  • HoodQ Website Buttons to easily give visitors access to your HoodQ Reports on your website.




How much does a HoodQ subscription cost?


HoodQ is an online subscription service. We have 3 different pricing plans to choose from -- a monthly, one-year, and two-year plan. To see the pricing plans, please click here.




Where do you get your data from and how often do you update it?


Our data is sourced from both open data offered by government agencies and highly respected external data sources, and then it is hand-curated by a team of library scientists and professional editors to make sure it's as complete, comprehensive, and up-to-date as possible. We update our data on a regular schedule -- ranging from monthly to annually depending on the data type -- and when notified of updates by our data sources or our users. HoodQ data is data you can trust – it comes from people, not machines.




What kinds of sales situation would HoodQ Reports help with?


One of the things we hear over and over from our real estate agent customers is that our reports help them in EVERY selling situation. We've seen our reports used for:

  • Lead generation
  • Open Houses
  • Listing presentations
  • Buyer tours
  • One-to-one client meetings
  • Client follow-up
  • ...and more.
When you sign up for HoodQ, we will provide details on how you can use HoodQ to grow your business in each of the selling situations above. To sign up for HoodQ, please click here.




What does HoodQ offer?


HoodQ is an online service that allows real estage agents to create address-specific reports simply by typing in an address, so you can impress more clients, get more listings, and gain more referrals. Once you create your HoodQ account, all of the reports you generate will automatically display your photo and contact information for professional reports that you can use for listing presentations, open houses, buyer tours, one-to-ones, client follow-up and more. For every address you type into the HoodQ search bar, you will receive three types of reports -- the HoodQ Address Report™ (a one-page report that's perfect to use for Open Houses), and an 8 to 10 page HoodQ Detailed Report™ that provides an in-depth look. Both reports feature data that is most important to homebuyers – schools, parks and rec, transit, safety, and convenience.

The HoodQ School Report™ is a one-page report for any address in the Greater Toronto and Greater Vancouver area. The report includes information for the Public and Catholic Schools including designated catchment schools, Private Schools, Alternative Schools and Special Education Schools.




How does it work? How do I get started?


There are 3 subscription plans to choose from -- go month-to-month and cancel anytime, or choose the one-year or two-year plans. With all subscription plans, you can take advantage of the full HoodQ offering and see how the reports can help you grow your business. You'll be able to create, save, print, and share as many reports as you like, for as many addresses as you like. HoodQ is completely unlimited. To subscribe today, please click here.




What cities do you cover? How many reports do you have for my area?


We have HoodQ Address Reports™ and HoodQ Detailed Reports™ for every address within the cities that we cover. To see our complete City Coverage list and the number of reports available per city, please click here. HoodQ School Reports™ are available for every address within the Greater Toronto Area and Greater Vancouver.





 

Getting started

How do I create a report?


To create a report, simply type in the address. Here's how: 1. Sign into your HoodQ account. 2. Start typing the address for the report. When the address appears below the search bar, click it. In some cases, you may need to type the whole address with city and province before it appears. 3. Your HoodQ Address Report™ will appear in seconds. You can toggle between all of the reports by using the menu.




How do I add or change my contact information and photo on my reports?


Your HoodQ subscription includes reports that are automatically generated with your photo and contact information on them. To set up your account to do this:

  1. Sign into your HoodQ account and click "MY ACCOUNT" in the left side menu.
  2. Click "EDIT PROFILE".
  3. Click on the "CHOOSE FILE" button beside "Your Photo" and then select your photo. Valid formats for the photos are png, jpg, jpeg with a maximum file size of 5MB. You will see your photo appear in Print Preview.
  4. You can also add/change your phone number and the URL to your website as part of your contact information.
  5. Click "UPDATE ACCOUNT".




How do I save a report?


For the best HoodQ user experience, we recommend using Google Chrome as your browser. Once you've created a report, to save it, simply click SAVE & PRINT in the left side menu. What happens next, depends on the browser you're using. Below are instructions for the most common web browsers - Google Chrome, Firefox, Safari, and Explorer.
FOR GOOGLE CHROME: Click "Save". If you do not see the option to SAVE:

  1. Click "Change Destination".
  2. Then click " Save As PDF".
FOR FIREFOX Click "Save". If you do not see the option to SAVE:
  1. Click the down arrow beside the word "PDF"
  2. Then click " Save As PDF".
FOR SAFARI Click "Save". If you do not see the option to SAVE:
  1. Click the down arrow beside the word "PDF"
  2. Then click " Save As PDF".
FOR EXPLORER: Click "Save". If you do not see the option to SAVE:
  1. Look in the list of printers and select "Microsoft Print to PDF"
  2. Then click "Print". This will open the Save window where you can choose where to save your PDF and name it whatever you'd like.
  3. Then click "Save"




How do I share a report by email, Facebook, or Twitter?


Because HoodQ reports are web-based, they can easily be shared with clients and colleagues -- and your photo and contact information on the top right corner of your reports will stay intact no matter how many times the link to your reports is shared. To Share a Report By Email:

  1. After you've created a report, to share it by email, click "Share" in the left side menu, or click the envelope icon beside the word "Share". A link to your report will appear.
  2. Copy the link and paste it into an email.
To Share a Report On Facebook:
  1. After you've created a report, to share it on Facebook, click the Facebook icon located in the left side menu beside the word "Share".
  2. If you are not logged into Facebook, log in now.
  3. Click on where you would like to share the report -- Timeline, Someone Else's Timeline, A Page You Manage, A Private Message.
  4. Write an introductory message to the link, encouraging people to click the link that will take them to your report.
  5. Share it.
To Share a Report On Twitter:
  1. After you've created a report, to share it on Twitter, click the Twitter icon located in the left side menu beside the word "Share".
  2. If you are not logged into Twitter, log in now.
  3. A pre-written message will appear that you can modify. A link to the report will automatically be included in the message.
  4. Change the message any way that you would like, and click "Tweet".




Which browser will work best with HoodQ?


For the best HoodQ user experience, we recommend Google Chrome as your browser. To download Google Chrome for free, click here.




How do I print a report?


For the best HoodQ user experience, we recommend using Google Chrome as your browser.

Once you've created a report, to print it, simply click SAVE & PRINT in the left side menu. What happens next, depends on the browser you're using. Below are instructions for the most common web browsers - Google Chrome, Firefox, Safari, and Explorer.
FOR GOOGLE CHROME: Click "Print". If you do not see the option to PRINT:

  1. Click "Change Destination".
  2. Then select the printer that you want to use.
  3. Click "Print".
FOR FIREFOX: After you click "Save and Print" in the left menu:
  1. Look in the list of printers and choose your printer.
  2. Click "Print".
FOR SAFARI: After you click "Save and Print" in the left menu:
  1. Look in the list of printers and choose your printer.
  2. Click "Print".
FOR INTERNET EXPLORER: After you click "Save and Print" in the left menu:
  1. Look in the list of printers and choose your printer.
  2. Click "Print".





 

Pricing and plans

How do I create a report?


To create a report, simply type in the address. Here's how: 1. Sign into your HoodQ account. 2. Start typing the address for the report. When the address appears below the search bar, click it. In some cases, you may need to type the whole address with city and province before it appears. 3. Your HoodQ Address Report™ will appear in seconds. You can toggle between all of the reports by using the menu.




How do I add or change my contact information and photo on my reports?


Your HoodQ subscription includes reports that are automatically generated with your photo and contact information on them. To set up your account to do this:

  1. Sign into your HoodQ account and click "MY ACCOUNT" in the left side menu.
  2. Click "EDIT PROFILE".
  3. Click on the "CHOOSE FILE" button beside "Your Photo" and then select your photo. Valid formats for the photos are png, jpg, jpeg with a maximum file size of 5MB. You will see your photo appear in Print Preview.
  4. You can also add/change your phone number and the URL to your website as part of your contact information.
  5. Click "UPDATE ACCOUNT".




How do I save a report?


For the best HoodQ user experience, we recommend using Google Chrome as your browser. Once you've created a report, to save it, simply click SAVE & PRINT in the left side menu. What happens next, depends on the browser you're using. Below are instructions for the most common web browsers - Google Chrome, Firefox, Safari, and Explorer.
FOR GOOGLE CHROME: Click "Save". If you do not see the option to SAVE:

  1. Click "Change Destination".
  2. Then click " Save As PDF".
FOR FIREFOX Click "Save". If you do not see the option to SAVE:
  1. Click the down arrow beside the word "PDF"
  2. Then click " Save As PDF".
FOR SAFARI Click "Save". If you do not see the option to SAVE:
  1. Click the down arrow beside the word "PDF"
  2. Then click " Save As PDF".
FOR EXPLORER: Click "Save". If you do not see the option to SAVE:
  1. Look in the list of printers and select "Microsoft Print to PDF"
  2. Then click "Print". This will open the Save window where you can choose where to save your PDF and name it whatever you'd like.
  3. Then click "Save"




How do I share a report by email, Facebook, or Twitter?


Because HoodQ reports are web-based, they can easily be shared with clients and colleagues -- and your photo and contact information on the top right corner of your reports will stay intact no matter how many times the link to your reports is shared. To Share a Report By Email:

  1. After you've created a report, to share it by email, click "Share" in the left side menu, or click the envelope icon beside the word "Share". A link to your report will appear.
  2. Copy the link and paste it into an email.
To Share a Report On Facebook:
  1. After you've created a report, to share it on Facebook, click the Facebook icon located in the left side menu beside the word "Share".
  2. If you are not logged into Facebook, log in now.
  3. Click on where you would like to share the report -- Timeline, Someone Else's Timeline, A Page You Manage, A Private Message.
  4. Write an introductory message to the link, encouraging people to click the link that will take them to your report.
  5. Share it.
To Share a Report On Twitter:
  1. After you've created a report, to share it on Twitter, click the Twitter icon located in the left side menu beside the word "Share".
  2. If you are not logged into Twitter, log in now.
  3. A pre-written message will appear that you can modify. A link to the report will automatically be included in the message.
  4. Change the message any way that you would like, and click "Tweet".




Which browser will work best with HoodQ?


For the best HoodQ user experience, we recommend Google Chrome as your browser. To download Google Chrome for free, click here.




How do I print a report?


For the best HoodQ user experience, we recommend using Google Chrome as your browser.

Once you've created a report, to print it, simply click SAVE & PRINT in the left side menu. What happens next, depends on the browser you're using. Below are instructions for the most common web browsers - Google Chrome, Firefox, Safari, and Explorer.
FOR GOOGLE CHROME: Click "Print". If you do not see the option to PRINT:

  1. Click "Change Destination".
  2. Then select the printer that you want to use.
  3. Click "Print".
FOR FIREFOX: After you click "Save and Print" in the left menu:
  1. Look in the list of printers and choose your printer.
  2. Click "Print".
FOR SAFARI: After you click "Save and Print" in the left menu:
  1. Look in the list of printers and choose your printer.
  2. Click "Print".
FOR INTERNET EXPLORER: After you click "Save and Print" in the left menu:
  1. Look in the list of printers and choose your printer.
  2. Click "Print".





Still have questions?

How can I get in touch with a customer service representative?


If you still have questions about HoodQ, please click here to get in touch with us.




Do you offer phone support?


We do not offer phone support -- here's why:

We use email support rather than phone support so that we can offer more effective assistance in the following ways:

  • We can instantly view your HoodQ account and other information so we can troubleshoot effectively.
  • We can track the questions being asked by people with and without HoodQ accounts so that we can improve our "right now answers" in our FAQ section for our customers.
  • We can easily keep all our detailed records in one place, our customer database. This ensures a communication trail that we can refer back to so you won't have to repeat your questions. If ever necessary, we can also escalate your issue while keeping a clear record of what we've already tried.
  • We may need to ask you to send us screenshots to help us see what you’re seeing. We may also send you screenshots and videos to show you how to resolve an issue.